At Windscreen Replacement QLD, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us through our website or any other communication channels.

1. Collection of Information:
We may collect various types of personal information, including but not limited to your name, email address, phone number, and vehicle details. We obtain this information when you voluntarily submit it to us through our website contact forms or when you engage with us via email.

2. Use of Information:
We use the information we collect to provide you with the windscreen replacement and repair services you requested. Additionally, we may use your personal information to:

- Respond to your inquiries and provide customer support
- Schedule appointments for our mobile windscreen services
- Communicate updates and promotional offers related to our services
- Improve our website, services, and overall customer experience
- Comply with legal obligations and protect against fraudulent activities

3. Sharing of Information:
We may share your personal information with trusted third-party service providers who assist us in delivering our services effectively. These service providers are obligated to keep your information confidential and are not authorized to use it for any other purpose.

In certain cases, we may be required to disclose your personal information to comply with legal obligations, enforce our website policies, or protect the rights, safety, or property of ourselves or others.

4. Security:
We take reasonable measures to ensure the security of your personal information. However, please understand that no data transmission over the internet or electronic storage method is entirely secure. While we strive to protect your information, we cannot guarantee its absolute security.

5. Your Rights:
You have the right to access, correct, or delete the personal information we hold about you, subject to applicable laws. To exercise these rights, please contact us at support@windscreenreplacementqld.com.

6. Cookies:
We may use cookies and similar technologies to enhance your browsing experience on our website. These cookies may collect non-personally identifiable information about your visit to our site. You can disable cookies in your browser settings if you prefer not to have this information collected.

7. Links to Third-Party Websites:
Our website may contain links to third-party websites for your convenience and reference. We are not responsible for the privacy practices or content of these sites. We encourage you to review their respective privacy policies before providing any personal information.

8. Usage of Microsoft Clarity:
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

By using our website, you consent to the terms outlined in this Privacy Policy. We reserve the right to make updates or changes to this policy at any time. It is your responsibility to review this page periodically for any updates.

If you have any concerns or questions regarding our Privacy Policy, please contact us at support@windscreenreplacementqld.com